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The original item was published from 12/18/2018 2:21:46 PM to 12/19/2018 2:04:27 PM.

News Flash

Recover Bay County

Posted on: October 24, 2018

[ARCHIVED] Hurricane Michael Oct. 24 update


Essential Information

  • The Bay County medical examiner is reporting 20 casualties.
  • The 211 Citizen Hotline continues to receive non-emergency calls.
  • For up-to-date information, go to        .
  • A curfew is still in effect for Bay County from 10 p.m. to 6 a.m.
  • 100 percent chance of rain on Thursday and Thursday night with 1-2 inches    of rain possible across Bay County. Winds are expected at 10-15 mph during    the day Thursday, with possible gusts Thursday night of 20 mph. Friday, 30    percent chance of showers and thunderstorms before 1 p.m.

Power Outages

  •     Bay County has approximately 6 percent of customers without power.    
  •     Gulf Power has approximately .2 percent of customers without power.    
  •     Gulf Coast Electric has approximately 59 percent without power.    
  •     Please do not call 9-1-1 to report power outages.    
    •         Gulf Power knows when your power is out. You can track outages on        their outage map from your smartphone on the Gulf Power Outage Map        or report power outages at                      
    •         Gulf Coast Electric Coop will not charge any late fees as we repair        our system and offices.        
    •         Gulf Coast Electric Coop customers can call 1-800-568-3667 to        report an outage or view power outages on the outage map at          


Please do not travel to the impacted area to volunteer without being assigned through an established disaster response group. We are seeing large numbers of untrained volunteers come forward wanting to help in areas that are still EXTREMELY UNSAFE. Volunteers not involved in a coordinated effort, though well-meaning, are a HINDRANCE when not PART OF AN ORGANIZED PROCESS. Those interested in volunteering can visit  or  to register on a volunteer database. You can also connect with an established relief organization or volunteer center to help. To date, Crisis Cleanup has logged more than 600 volunteer hours to help those in need.



  •     Bozeman School – 248 general population    
  •     Breakfast Point Academy – 346 general population    
  •     Surfside Middle School – 170 general population    

The current numbers continue to slowly decline. As of today at midnight, the census is down 5 percent, specifically.

Mass Care is actively working with county, municipal and state officials, and community partners to find a suitable location to host all sheltered persons, preferably a single location, to allow the schools to transition back to learning. Multiple sites are being considered and site evaluations are ongoing.

Salvation Army Feeding Sites 

Open for lunch 11 a.m. – 1 p.m. and dinner daily from 5-6 p.m.

  •     Bayou George First Baptist Church    , 6227 Hwy. 2301, Panama City    
  •     Northstar Church - St Andrews     2379 St Andrews Blvd., Panama City    
  •     Dollar General    -13610 Southport    
  •     Youngston/Fountain Dollar General    -12610 U.S. 231, Youngstown    
  •     Walmart Calloway    -725 N Tyndall Pkwy Callaway    
  •     Cedar Grove Elementary School –     2825 15th St., Panama City    
  •     Winn Dixie Lynn Haven –     1812 Lynn Haven Pkwy Lynn Haven FL    
  •     Walmart Callaway-    725 N Tyndall Pkwy., Callaway    
  •     MLK Rec Center-    705 14th St., Panama City    
  •     Old Kmart Parking Lot-    7040 U.S. 98, Panama City    
  •     Jinks Middle School-    600 W 11th St., Panama City    
  •     Parker Fire Department-    4534 E Business Hwy 98    
  •     Walmart Panama City-    513 W 23rd St., Panama City    
  •     Walmart Lynn Haven-    2101 S Hwy. 77, Lynn Haven    
  •     Springfield Elementary-    520 School Ave., Panama City    
  •     Cove Shopping Center-    929 Cherry St., Panama City    
  •     St. Andrews Bay – Piggly Wiggly-    8012 Hwy 2301 Panama City    
  •     Winn Dixie Sherwood-    3157 W 23rd St Panama City    

Pre-Packaged Food Distributions 

  •     Woodlawn United Methodist Church    – We Care – 219 N Alf Coleman Rd, Panama City Beach, 850-867-7342, 10    a.m. – 4 p.m. daily    
  •     Food 4 Kidz, Inc    – 16610 Front Beach Road, Panama City Beach, 850-249-5439, 10 a.m. – 3    p.m., Monday-Friday    
  •     St. Andrew Christian Care Center    – 3101 A West US Hwy 98, Panama City, 850-763-2345, 8 a.m. – 4:30 p.m.    daily    
  •     Springfield United Methodist Mission House    , in conjunction with Springfield Community Church (7th    & Transmitter) – 615 Transmitter Rd, Panama City, 850-769-0374, 11    a.m. – 5 p.m. daily    
  •     Truth Baptist Church    – 4015 Maynard Drive, Panama City, 850-774-0300, 10 a.m. – 2 p.m. every    other day beginning Sunday, October 21, as food comes    
  •     Woodstock Church    – 17495 Panama City Beach Parkway, Panama City Beach, 850-234-0488, 9    a.m. to 3 p.m. or 4 p.m. daily    
  •     First Baptist Church of Panama City    , 601 Grace Avenue, Panama City, 850-960-9929, only when able to accept    food. Pantry damaged, but has access to parking lots.    

There are various feeding sites and locations with meals and water including self-stable and Meals-Ready-to-Eat (MREs). Please check with your local faith-based organizations and churches for donation and feeding information.

Transitional Housing Assistance

· FEMA is providing Transitional Sheltering Assistance (TSA) for families in Bay County. TSA provides FEMA funded short-term lodging in hotels and motels for eligible disaster survivors who are unable to return home for an extended period due to disaster-related damages or inaccessibility of their communities.

· FEMA is currently notifying eligible families in Bay County who have already applied for assistance of their sheltering options under TSA. Families in Bay County looking to confirm their TSA eligibility should call 1-800-621-FEMA or visit for more information on TSA and to find participating hotels and motels or to begin the assistance process.

· FEMA may provide rental assistance for qualified applicants, call 1-800-621-FEMA or visit .

· FEMA does not use vouchers for hotels. All sheltering in hotel or motels approved by FEMA is paid directly to hotels. Survivors do not receive vouchers from FEMA.

FEMA Points of Distribution 

The FEMA Points of Distribution (POD) offers food and water while supplies last. Items will be restocked continuously. Open 6:30 a.m. to 6:30 p.m. A limited supply of tarps are available. Additional tarps have been ordered.

  •     Southport    

o Deerpoint Elementary School, 4800 CR 2321

  •     Panama City    

o Rosenwald Middle School, 924 Bay Ave.

 o Panama City Seventh-Day Adventist Church and School  , 2700 Lisenby Ave.

  •     Callaway    

o High Praise Church, 7124 State 22

  •     Mexico Beach     

o 1011 CR 386

 Florida Public Assistance Process (State & Local Governments) 

The Florida Public Assistance Process is accepting grant applications for state and local governments as well as certain Private Non-Profits organizations including faith-based organizations that are providing services to survivors. For available grants, guidelines and additional information visit  . The assistance request deadline is Nov. 10.

Operation Blue Roof

Operation Blue Roof, which temporarily repairs roofs at no cost to families, offers temporary covering of blue plastic sheeting helps reduce further damage to property until permanent repairs can be made.

Primary residences that have standard shingled roofs are eligible to receive a temporary blue roof. Metal roofs and mobile homes will be considered for the program, as practical on a case-by-case basis. Roofs with greater than 50- percent structural damage are not eligible for this program. Renters must obtain legal permission from the homeowner to continue occupying the residence until more permanent repairs are made.

Homeowners must sign a Right of Entry, or ROE, form to allow government employees and contractors onto their property to assess damage and install the temporary covering.

Right of Entry collection centers are located at:

  •     Panama City Square    

525 W 23rd Street, Panama City

  •     Walmart near Pier Park    

15495 Panama City Beach Parkway, Panama City Beach

  •     Walmart    

2101 S. Hwy. 77, Lynn Haven

Centers are open from 8 a.m. – 6 p.m. daily. Additional locations may be added as necessary. For the most current information, please visit the Jacksonville District website at  or call 1-888-ROOF-BLU (888-766-3258). Information is provided in both English and Spanish through this single number.



The Department of Veterans Affairs Gulf Coast Veterans Health Care System’s Hurricane Michael Medical Unit that has been operating from a Walmart parking lot will relocate to the Panama City Beach VA Clinic and be open for veterans on Monday, Oct. 29 at 8 a.m.

The Medical Station will operate from 8 a.m. to 7 p.m. Friday, located at 513 W. 23rd Street, then it will relocate to the Panama City Beach VA Clinic at 2600 Veterans Way (along Magnolia Beach Road), and 140 Richard Jackson Blvd., in Panama City Beach. There will be no services available on Saturday, Oct. 27, or Sunday, Oct. 28, during the transition.

Normal operations at the VA Clinic resumed Oct. 16. The GCVHCS Medical Station has been in operation since Oct. 15, helping hundreds of Veterans and community members with holistic medical services, readjustment counseling, pharmacy, food, homeless support and much more. Since Oct. 16, Veterans with scheduled appointments have been seen in both PCB VA locations (2600 Veterans Way and 140 Richard Jackson Boulevard) between the hours of 8 a.m. and 4:30 p.m. Veterans who walk in for care will be seen, too.

“With the Medical Station team’s support, and our PCB VA clinic staff, we are able to meet the medical needs of the Veterans in this community,” Bryan C. Matthews, GCVHCS director, said. “It’s our honor to serve veterans during this tragedy, and the commitment of our employees does not go unnoticed.”

For veterans who cannot get to the PCB VA Clinic, a toll-free number, 1-800-507-4571, has been established for veterans to get updated information on where to go for care, how to receive prescription drugs, or any other concerns they may have about their care. The phone line is open 24 hours a day, seven days a week.

Veterans in need of pharmacy customer care may call 1-855-574-7288; the toll-free number is operational 8 a.m. – 4:30 p.m. (EST) to assist veterans with medication.

VA Clinics open for walk-ins accepted 8 a.m. – 4:30 p.m. Panama City Beach VA, 2600 Veterans Way along Magnolia Beach Rd.

Mobile Vet Center and Mobile Medical Unit in Panama City to offer medical care and counseling services to veterans in the community or primary care.

· Bay County Veterans Services will be open for inquiries and claims appointments at 850-248-8280 beginning Wednesday, Oct. 24, Monday through Friday from 8 a.m.-5 p.m.

· Find out where to get healthcare Department Veterans Disaster Response Line 1-800-507-4571 24 hours.

· Department of Veterans Affairs Pharmacy Customer Care (Bay County) 850-640-3062.

· The American Red Cross Emergency Communication Center and Cash Assistance 1-877-272-7337.

  •     FEMA 1-800-621-3362    

· for monetary assistance.

Bay County Veterans Services 850-819-2920 for veterans information


Mobile Medical Unit

· Breakfast Point – 601 Richard Jackson Blvd, Panama City Beach. Doctor or nurse practitioner on site. Open to the public. 10 a.m. – 3 p.m. daily

The Florida Department of Health in Bay County
597 W 11th ST, Panama City
Main Line: 850-872-4455
Environmental Health: 850-252-9688
Current Hours: 9 a.m. – 4 p.m.
Full services including:

· WIC (benefits should be automatically loaded to accounts)

  •     ADAP    

· Immunizations including Tetanus and Hep A

  •     Family Planning    
  •     Birth and death certificates    

Americares Clinic:

  •     9 a.m. – 3 p.m. daily    

· Primary care services for children and adults, including prescription medication

Emergency Diabetes Supplies:

  •     While supplies last    

· Bring a box or prescription for insulin so we can provide the correct type and dose

  •     Call 850-252-9656 to check supplies    

First Baptist Church
823 15th ST, Mexico Beach
11 a.m. – 3 p.m.

· Immunizations including Tetanus and Hep A

· First aid, respiratory care, and physician care

· Partnership with Heart to Heart International and Sacred Heart Medical Group

Breakfast Point Academy
601 N Richard Jackson Blvd, Panama City Beach
10 a.m. – 3 p.m.

· Immunizations including Tetanus and Hep A

· First aid, respiratory care, and physician care

DOH-Bay Tetanus Points of Distribution
Hours: 10 am – 3 pm

· Bay County Jail, 5700 Star Ln, Panama City

· Springfield Community Church, 615 Transmitter Road

· Eastern Shipbuilding Nelson Yard, 2200 Nelson Ave, Panama City

· Coram’s- Bayou George, 6204 Hwy 2301, Panama City

 Dental Services
Panama City Smiles has a dental bus set up starting Wednesday, Oct. 24 at 1022 Harrison Ave. for Bay County residents needing emergency dental services.

Hours are (no appointments):

· Weekdays: 9 a.m. to 5 p.m. (through Wednesday, Oct. 31)

· Saturday, Oct. 27: 9 a.m. to noon

· Sunday, Oct. 28: Closed

 Free Clinics
PanCare- Follow @PanCareHealth on Facebook for updates
Hours: 9 a.m. – 4 p.m.

  •     2309 East 15th Street in Panama City for medical and dental.    

· Youngstown, 12427 Hwy 231, 10 a.m. – 3: 30 p.m.

· Mobile medical services at Walmart in Lynn Haven 9 a.m. – 4 p.m. Wednesday

St. Andrews Community Medical Center, 3101b W Hwy 98, Panama City, Hours: Monday – Friday 8 a.m. – 4 p.m.


· Bay Medical Sacred Heart, 615 N Bonita Ave, Panama City- Emergency Room ONLY

· Bay Medical Beach ER- Intersection of Panama City Beach Parkway (Hwy. 98) and Richard Jackson Blvd.

· Gulf Coast Regional Medical Center, 449 W 23rd ST, Panama City- Emergency Room ONLY

· Sacred Heart Hospital on the Gulf, 3801 E. Hwy. 98, Port St. Joe- Fully operational

 Mental Health and Substance Use Services
Life Management Center

  •     Genoa Pharmacy, 525 E 15th ST Bldg E, 9 a.m. – 5 p.m.    (current patients)    
  •     Current Client Refills call 850-522-4485, ext. 1823    

· Limited services- Bonifay office, 310 Byrd Ave. and Marianna, 4094 Lafayette St. hours are 8 am – 5 pm Monday – Friday

  •     National Suicide Prevention Lifeline 850-273-8255    

Treatment Center of Panama City, 1530 Harrison Ave., Panama City

  •     6:30 – 11:30 a.m. daily    
  •     Current patients and guest dosers    

Gulf Coast Addiction Medicine, by appointment only, call 850-522-1516.

Florida Therapy patients please call 877-234-5351 or 850-681-6001 or visit for information.


· Under the Emergency Order, people can get a 30-day refill of prescriptions.

· To find an open pharmacy near you, got to

· Emergency Prescription Assistance Program (EPAP) for people who do not have health insurance. Call the EPAP Hotline at 1-855-793-7470 to find out if you are eligible.

For additional health care provider information, visit  .

Assistance Services

  •     For emergency services please call 911.    
  •     For local service information call 211.    

· For suicide prevention call the national Suicide Prevention Lifeline at 850-273-8255.

· The Panama City Treatment Center is open from 6:30 – 11:30 am daily. They are treating current patients and guests.


St. Andrews Community Medical Center is opened and seeing patients. Their address is 3101b W Hwy 98, Panama City, FL 32401. Hours are 8 a.m. to 4 p.m. Monday through Friday. Americares is partnering with them to provide this service.

Bay Medical Sacred Heart and Gulf Coast Regional Medical Center are offering emergency room services. These units also have Hep A and Tetanus immunizations available. Each hospital is working on plans to provide additional services in stages. DOH-Bay is working in coordination with the hospitals on their plans to return to normal operations.

Bay Medical Center now has clinic locations that are opened. Magnolia- 2421 Thomas DR, Beach- 11111 PCB PKWY, Oceanpark- 23040 PCB PKWY. Call 850-770-3230 or visit

We realize many of our Mexico Beach residents utilize healthcare services in Gulf County. We want you all to know that Sacred Heart Hospital on the Gulf located at 3801 E. Hwy 98 in Port St. Joe is now opened with emergency room and inpatient services. All Sacred Heart Medical Group offices are now operating in Port St. Joe and Wewahitchka.

Tetanus Risks

No one should play in flood waters. The water can contain bacteria. If you have come in contact with flood waters, you should receive a Hep A vaccination. Again, these are available at DOH-Bay. Tetanus is a risk when you get a puncture wound or cut. If you receive a puncture wound and it becomes contaminated with sewage, dirt or flood water, thoroughly clean the wound and have a healthcare provider determine whether a tetanus shot or booster is necessary. If you feel you need a tetanus, please visit your closest emergency centers.

Tetanus Points of Distribution (Hours 10 a.m. – 3 p.m.) 

· Bay County Sheriff’s Office, Hwy 77 in Lynn Haven – First responders only


All Bay Town Trolley routes are open (1, 2, 3, 4, 5, 6, 7, 8) and are open 10 a.m. – 5 p.m. at the top of every hour on the hour as traffic permits, except Sunday.

Flag stops (asking the driver to stop) will be allowed along the route

Starting tomorrow, Oct. 23 from 10 a.m. – 5 p.m., Bay Town Trolley will provide a transit route to the distribution and feeding sites on 17    th and 9th streets in Lynn Haven. Additional transit route vehicles will be J Tran from Jacksonville, FL and are grey and red. Serving every hour as time and traffic permits.

Pick up and drop off sites as follows:

· Millville Area - Asian Market at College Ave and 5th Street

· Springfield Area - Goodwill at Business 98 and 3rd Street

· Parker Area - Parker Elementary School on Bob Little Road

· Callaway Area - Grocery Outlet on Tyndall Parkway


· Bay District Schools anticipates that students will be back in school no later than the week of Nov. 12 (sooner if possible).

· The colors of the dress code will be temporarily waived, and Bay District Schools asks that students come dressed appropriately for school each day.

· Bay District Schools is collecting donations from around the country and setting up donation stations at schools. Go to Facebook @baydistrictschools for more details.

· Bay District Schools petitioned the state Department of Education for a waiver of many requirements (including the requirement to use FSA as a promotion requirement).

· Petitioned the DOE to ensure that every senior graduates on time and that all students are promoted on time.

· An email has been sent out to all school employees to check in as soon as possible.


· Jimmy Weaver Memorial Library in Hosford opened on Thursday, Oct. 18. Hours will be altered a little until curfew has been lifted. Please call the library for details, 850-379-3300. Temporary hours are Mon, Tues, Thurs. 9-5 EST; Sat 9-12 EST - normal services available.

· Panama City Beach Public Library will re-open with reduced hours on Tuesday, Oct. 23rd. Temporary hours are Tuesday, through Saturday from 10 a.m. to 4 p.m. Please call library for more information, 850-233-5055.

· Please do not return books or other library items to any libraries that are closed. Keep them and return when the library reopens. All fines and fees for items returned late or damaged due to Hurricane Michael will be waived.

· PCB Library does not have reliable internet access at this time. Please call prior to visiting to check on the current internet status at 850-233-5055. Computers, printer, copier, and the fax machine are working.


· The Supervisor of Elections Office opened on Thursday, Oct 18. 830 W. 11th St.

  •     No new mail-in ballots will be sent out.    
  •     If you already have a mail-in ballot do not put in the mail. Hand    deliver to the supervisor of the election’s office.    
  •     Six mega voting sites have been set up and are open to all Bay County    Voters, Oct. 27-Nov.6    

· Supervisor of Elections Office, 830 W. 11th St.

· Lynn Haven Elementary School Cafeteria, 301 W. Ninth St.

· Panama City Beach Senior Center, 423 Lyndell Lane

· Palo Alto Church of Christ, 3119 N. U.S. 231

· Parker United Methodist Church, 908 S. Tyndall Parkway

· Stanford Station Shopping Center (Near Hobby Lobby), 746 W 23rd Street.

Early voting begins Saturday, Oct. 27 for 12 hours each day through Election Day. Early voting begins Saturday, Oct. 27 for 12 hours each day through Election Day. To reach the Supervisor of Elections Office temporarily by phone call 850-248-8602, 850-248-8603, or 850-248-8604 or visit


  •     Bay County Courts will reopen on Monday, Oct. 29. First appearances are    being conducted at the jail, as they are federally mandated.    

U.S. Postal Services

Visit  for the latest service information.
All offices have resumed normal operations in Gulf Atlantic, with the exception of the following:

Retail and Delivery Operations have been suspended at the following offices, with services being offered by an alternate location as shown beneath:

  •     Fountain 12606 Silver Lake Rd, Fountain FL 32438 (suspended)    

o Youngstown 11805 Highway 231, Youngstown FL 32466 (services)

  •     Tyndall AFB 730 Suwannee Rd, Panama City FL 32403 (suspended)    

o Panama City (GMF) 1336 Sherman Ave, Panama City FL 32401 (services)

The following offices are temporarily suspended, but retail and delivery operations service is available, via a Mobile Retail Unit (MRU) located on site:

· Lynn Haven, 2319 S. Highway 77, Lynn Haven, FL 32444; Mon.-Sun. 8:30 a.m. - 4 p.m.

· Marianna, 4396 Lafayette St, Marianna, FL 32446; 8 a.m.-4:30 p.m./Sat. 10 a.m. -12 p.m./Sun. Close

· Panama City GMF, 1336 Sherman Ave, Panama City, FL 32401; Mon-Sun 8:30 a.m. - 4 p.m.

· Panama City Northside, 1315 W 17th St, Panama City, FL 32405; Mon.-Sun. 8:30 a.m. - 4 p.m.

· Sneads, 2042 Green Ave. Sneads, FL 32460; 8 a.m.- 4 p.m./Sat. 9 a.m.-12 p.m./Sun. Closed

· Eastpoint, 353 US Highway 98, Eastpoint, FL 32328 Mon.-Fri.10:00 a.m. – 4 p.m./Sat. 10 a.m. – 12 p.m./Closed Sun.

Additionally, the following Contract Postal Units are open for business:

· Alyssa's Postal Market 4586 Chumuckla Highway, Pace FL 32571; Open: Mon.-Fri. 9 a.m. – 5 p.m./Sat. 9 a.m. – 3 p.m./Sun. Closed

· Bay Point Improvement Assoc 3900 Marriott Drive Suite B, Panama City FL 32408; Open: Mon.-Fri. 9 a.m. - 3:45 p.m./Sat-Sun Closed

· Bellview CPU 2400 West Michigan Avenue, Pensacola FL 32526; Open: Mon.-Fri. 8:30 a.m. - 4:45 p.m./Sat. 8:30 a.m. - 2:30 p.m./Sun. Closed

· Mexico Beach CPO 625C 15th Street, Mexico Beach FL 32456; Open: Mon.-Fri. 9 a.m. – noon and 1 p.m. - 4:30 p.m./Sat 10 a.m. – noon/Sun Closed

· Paxton CPO 21892 U.S. Highway 331N, Paxton FL 32538; Open: Mon.-Fri. 9 a.m. – noon and 1 p.m. - 4 p.m. /Sat 9 a.m. - 11 a.m./Sun. Closed

· Rosemary Beach Property Owners 28 Main Street, Inlet Beach FL 32413; Open: Mon.-Fri. 10 a.m. – 3 p.m./Sat 10 a.m. – noon/Sun Closed

· Seaside CPO 2235 E County Highway 30A, Santa Rosa Beach FL 32459; Open: Mon.-Fri. 9 a.m. - 2:30 p.m./Sat. 9 a.m. – noon /Sun. Closed

· University Of West Florida CPO 11000 University Parkway, Pensacola FL 32514; Open: Mon.-Fri. 7:30 a.m. – 4 p.m./Sat. 7:30 a.m. - 11:30 a.m./Sun. Closed

· Watersound Beach Community Association E County Highway 30A Ste. 150, Watersound FL 32413.

· West Beach CPU 268 S Arnold Road, Panama City FL 32413; Open: Mon.-Fri. 10 a.m. – 3 p.m./Sat.-Sun. Closed

Bay County’s water and wastewater treatment plant and infrastructure sustained substantial damage.
Despite this, Utilities has made significant progress toward repairs, thanks to the help from DEP and FlaWARN.

· Water is being restored to many of the county’s wholesale customers, including Panama City Beach, Panama City, the Airport and unincorporated Bay County. Intermittent loss will occur as crews find and repair leaks. Please be patient.

· If you have any questions about when service will be restored to your city, please call the city’s utility department.

· Water has been restored to many unincorporated Bay County customers in Southport and northern Bay County.


· All unincorporated Bay County wastewater treatment plants and lift stations are operational.

· All wastewater systems are still highly vulnerable. As water services are restored, it is extremely important to limit shower time and flushing.


Parts of Bay County remain under a mandatory boil water notice, however “Boil Water Orders” have been lifted in Panama City, Bay County Retail Utility Service Area, Lynn Haven Utility Service Area and Panama City Beach Utility Service Area water systems. This only applies to customers who pay their utility bill to Bay County, Lynn Haven or the City of Panama City Beach.

If this applies to you, run water at each tap for approximately five (5) minutes to flush the lines. Plumbing lines serving misters, drinking fountains and soda machines should also be flushed for five (5) minutes. Discard the first bin of ice from icemakers. For more detailed guidelines visit 

For Residents Still Under the Boil Water Order

· If you have utility power or generator power, bring the water to a rolling boil for at least three minutes

· If you do not have power, use bottled water or eight drops of regular, unscented household bleach per gallon of water to prepare it for cooking use.

· For drinking, cooking, washing wounds, and brushing teeth, use bottled water or boiled water. Water should be held to a rolling boil for one minute.

County Offices

  •     To all BOCC employees who have not reported to your supervisors, please    do so as soon as possible in order to see if you are needed at work.    You should contact your supervisor prior to Friday morning in case    plans to report to work have changed.    
  •     Employees should expect to receive disaster work assignments based on    needs and skills.    
  •     County office re-openings will be announced as they occur.    


City of Mexico Beach

The City of Mexico Beach, initiated a series of enhanced checkpoints limiting traffic into Mexico Beach at 6 a.m., Tuesday, Oct. 23.

Traffic is limited at:

· Eastbound base of the DuPont Bridge on U.S. 98 in Parker

· The western city limit of Mexico Beach on U.S. 98 in Bay County

· The eastern city limit of Mexico Beach on U.S. 98 at the Gulf County line

· County 386 in the area of 15th Street; north of the City of Mexico Beach.

At the DuPont Bridge, traffic local to Tyndall Air Force Base will be directed to the right lane. Vehicles en route to Mexico Beach are directed to the left lane and must be properly authorized.

Access to Mexico Beach will be limited to credentialed residents; property owners and property management companies; insurance adjusters; debris haulers and city contractors; approved volunteer teams and charities; and federal, state, and local recovery officials.

Drivers to and from Gulf County should take State 22 to State 71 South into Gulf County.

Beginning Tuesday, Oct. 23, 2018 Mexico Beach will implement a strict credential system to control the number and types of vehicles and people in Mexico Beach. The City will only be open to the following:

· Residents, Property Owners and Property Management Companies: You must have evidence of property ownership or residency (driver’s license, deed, utility bill, etc.) to get your credentials. The City will provide you with a pass for your vehicle and a wristband that should be worn while in Mexico Beach. If you are already in the city, you can get a wristband and vehicle permit at City Hall beginning Tuesday, Oct. 23 in the afternoon.

· Insurance Adjusters: Insurance adjusters must have a copy of their state-issued license, evidence of the company they work for and the specific appointment they are going to. Insurance adjusters will be given a single day pass.

· Debris haulers who are part of the team contracted through the City of Mexico Beach: No other debris haulers will be credentialed or admitted. Credentials will be provided to the main contractor.

· Credentialed volunteer teams and charities who have been approved to be in Mexico Beach: Credentials will be provided by the Volunteer Coordinator.

· Federal, state and local credentialed recovery officials: You will need to show evidence of your credentials but you will not need a specific Mexico Beach credential.

Anyone other than those in these approved groups WILL BE TURNED AWAY at the checkpoints. To facilitate rapid restoration, the entrance to Mexico Beach at Highway 98 and CR 386 checkpoint will only be accessible for Duke Energy and city-contracted debris haulers at this time. We will be closely monitoring the traffic and access, and as soon as we feel it is safe to allow additional access, we will open it up.

No power, water or sewer service available at this time.

A mandatory boil water notice remains in effect for all of Mexico Beach until further notice. Currently, there are several leaks in the water system. All water lines are being tested. Do not drink water coming out of the water system. Bottled water is widely available throughout the City.

Feeding/Supply Locations

· Camp Happy Tummies, 111 22nd Street (next to City Hall); Hours: Breakfast 8:30 a.m.; dinner at 4 p.m.

· World Central Kitchen, 1011 CR 386, 11:30 a.m. – 4 p.m. Hot meals to public, volunteers and first responders;

· Mexico Beach Strong, Love in the Storm, 36th Street & Hwy 98; Hours 7:30 a.m. – 7:30 p.m. Hot meals, water, snacks, non-perishables, bug spray, charcoal, batteries, hard hats, gloves, canned goods, tarps, dog food.

· Under the Palms Park, 7th Street, Shower facilities available

· Tarps are available at First Baptist Church, 823 N 15th St.

City of Lynn Haven

· Most of Lynn Haven are back on water. Boil Water messaging ongoing.    

· Household garbage pickup resumed on Tuesday, Oct.16.

  •     #LynnHavenTogetherStrong    

· Critical needs include tarps and chainsaws. Donations can be dropped off at the Southerland Event Center, located at 1112 Ohio Ave.

Supply and Donation Sites

Water, food and basic supplies are being distributed and donations can be dropped off from 8:00 am-5 pm:

  •     Behind City Hall    

· Tyndall Federal Credit Union across from McDonalds -1601 FL 71

Debris Management

· 29 trucks are running and 286 loads of debris have been picked up

· Chipping operations started on Saturday 10/20

Sewer Restoration

· Generators have been delivered to lift stations so that sewer service can be restored

City of Panama City

The City of Panama City’s Community Development Department asks that, for anyone returning to town in need of housing, please visit  , and search by city, county or zip code. For some Hurricane Michael victims, up to $5,000 in funds are available to assist with relocation, roof tarps, roof replacement, electrical issues, insurance deductibles and deposits for rentals. Community Development has requested FEMA trailers for lodging for displaced Bay County residents.


· Most City of Panama City customers have running water, but the pressure may be low. **When your water is restored, DO NOT DRINK IT! There is a Boil Water Notice in effect for everyone living in Bay County.

· The City of Panama City has restored water to all water meters on commercial and residential properties within city limits following Hurricane Michael, but an estimated 500 customers do not have running water in their home or business because of water leaks on their properties.

· Since Utilities crews began restoring water on October 16, 2018, they have turned off water meters as they noticed a leak or were notified of a leak on private property.

· If your neighbor has water and you do not, the water valve on your property may have been turned off and/or there may be a leak in the lines supplying water to your home or business. Our crews are turning water meters off when they notice or are notified of a leak on private property. If the leak is between a home/office and the water meter then it is the property owner's responsibility to make repairs. The city repairs leaks located within the right-of-way.

Plumbing or Sewer Systems

· To report water or sewer leaks, call our Utilities Department at (850) 872-3191. This phone line is to report water leaks ONLY. A high call volume will slow down the process of getting the information to our crews repairing leaks.

· The sewer system is operational, BUT customers are urged to LIMIT THE SEWAGE they flush or send down the drain. Strain on the sewer system could result in sewer back-ups.

· Property owners own and are responsible for the plumbing located between the home or business and the water meter. The city encourages owners in need of plumbing repairs to hire a licensed plumber.

· Once repairs are made, it is permissible for owners and plumbers to turn on water meters. Owners can also call the Utilities Department at (850) 872-3191 for assistance with turning on water meters.

· The city has not placed locks on any water meter since October 5, 2018.

· Customers who need assistance with billing can visit the A.D. Harris Learning Village located at 819 E. 11th Street.


· Gulf Power estimates power restoration to 95 percent of the remainder of customers who can receive power by Wednesday, Oct. 24.

· If your meter box and electrical box WERE NOT damaged, Gulf Power will connect to it. If the equipment is damaged, a licensed electrician will need to make the necessary repairs and EP Consultants, Inc (EPCI) will need to complete an inspection. EPCI can be reached at (850) 774-5093. The fee will be waived. Notify Gulf Power at 1-888-225-5797 when your home is able to receive power.

· Contractors will begin picking up debris this weekend. Sort your debris into four piles: household items, yard debris, construction items and appliances. All piles should be constructed along the right-of-way but out of the road and not blocking fire hydrants, water meters or mailboxes.

· The city is collecting residential and commercial garbage but NOT following the normal collection schedule. Garbage will be collected in Millville on Monday Oct 22 and in the Cove on Tuesday Oct 23 or Wednesday Oct 24. Garbage will be collected 7 days a week for the next two weeks, or until a normal schedule is appropriate.

· All Panama City customers should place their blue cans and bagged garbage by the roadway daily. DO NOT put construction debris in your blue bins

· If your blue can is missing or damaged, please call (850) 872-3172 (Monday - Friday, 8 a. to 5 pm) to request a new one.

· Panama City Beach residents may drop off yard debris at the City parking lot, 9941 Thomas Drive, across from Ripley’s Believe It or Not. No construction debris such as sheetrock or fencing is allowed. The attendant will need the address for where the debris is from.

· Traffic continues to be heavy each morning (eastbound) and late afternoon (westbound) as workers and residents cross the Hathaway Bridge or take Highway 388 by the airport to Highway 77. If at all possible, we ask that you travel mid-morning to mid-afternoon and please exercise patience with your fellow motorists.

· We continue to have free water at City Hall, 110 N. Arnold Road.

Comfort Stations

Comfort Stations continue to be set up throughout the City of Panama City. Once fully operational, each location will have food, water, ice, an air-conditioned tent, nice restrooms and showers.

A Facebook page called "Panama City Comfort Stations" has also been created to provide the community with updates on resources. Link: 


  •     Martin Luther King Jr. Recreation Center     

705 E. 14th Ct.

  •     Daffin Park - Millville     

320 Kraft Ave.

  •     Cove Shopping Center - Cove     

925 Cherry St.

  •     Al Helms Dog - next to walking park on Balboa Ave.     

1022 Balboa Ave.

  •     Northstar Church - St Andrews     

2379 St Andrews Blvd.

  •     Boys and Girls Club - 19th St.    

3404 W. 19th St.

  •     Old Party City Store    

2015 W. 23rd St.

  •     Palm Bay Prep Academy    

1104 Balboa Ave.

  •     Panama City Mall    

Corner of 23rd St. and Hwy 77

City of Springfield

The food/supply distribution point continues operating daily at the Springfield Fire Station, 3728 E. 3rd St. from 7 a.m. – 5 p.m. While city employees are staffing this site, they are in need of volunteers to help. If you are interested in volunteering, please email    MGRICE@Springfield.Fl.Gov. They are not accepting donations of clothing, furniture or household items at this time.

· Working on getting pumps for sewer back online. Residents should limit flushing.

· The city is opening nine master valves for the municipal water supply, with re-pressurization in progress. While this is occurring, residents need to ensure their water mains are shut off to allow faster re-pressurization and to prevent flooding of compromised water pipes in structures.

· Municipal water service will be restored to 70 percent by the end of today. There have been numerous water main breaks as a result of Hurricane Michael and crews have been rapidly repairing them. If you see a flood or water main break, report it to any passing Springfield city employee or police officer, or, during daytime hours, report it to the command post behind city hall at 3529 E 3rd St.

· A boil water advisory REMAINS IN EFFECT for Springfield until further notice.

· All city roads have been cleared and are passable.

· The city’s trash hauler, Mr. Trash, will resume service on Monday, Oct. 22.

· Residential debris removal will begin next week. Residents can help expedite debris removal by separating debris at the curbside into four categories

o Wood (trees, construction wood – plywood, timbers, etc.)

o Non-wood construction debris – drywall, plumbing, wiring, etc.

o Metal – flashing, tin, aluminum, etc.

o Appliances

 When placing debris curbside, do not place it over the water meter.              

The City of Springfield will hold a commission meeting Monday to take action on the city’s storm-related recovery process.

City of Parker

· The City of Parker has restored water service throughout the city. A boil water advisory remains in effect for drinking or cooking until further notice. If you see any water leaking from any pipes or damaged structures, please report it to any passing city employee or police officer.

· If you are approached by a roofing company, they must be licensed in the State of Florida and must pull a permit for repairs. Beware of unlicensed or unscrupulous businesses.

· A food/supply distribution point has been in place at Parker Elementary School, 640 S. Hwy. 22 A, Panama City. Ice, bottled water, meals ready-to-eat, cots, pillows, blankets and limited baby and hygiene items are available from 7 a.m. – 7 p.m. daily. This is a drive-thru distribution point and the Florida National Guard will load the items into your car.

· Waste Management, Waste Pro, Mr. Trash and Nate’s Sanitation have resumed normal trash pickup. Bargain Sanitation and Coqui Disposal Services are still pending resumption of service. The remaining four trash haulers will follow with the resumption of pickup.

· The city is in the process of starting debris removal. Residents can help expedite debris removal by separating debris at the curbside into four categories:

o Wood (trees, construction wood – plywood, timbers, etc.)

o Non-wood construction debris – drywall, plumbing, wiring, etc.

o Metal – flashing, tin, aluminum, etc.

o Appliances

 When placing debris curbside, do not place it over the water meter.              

Parker City Council approved emergency debris removal by Kromewell Gulf beginning Wednesday, Oct. 24. The debris removal will be on residential streets only. The staging location for all debris will be the sports complex. The categories for debris removal are as follows: construction materials, metal, appliances, electronics, and trees. The council also approved Tetra Tech to be the monitoring company for the debris removal.

The city’s utility office is now accepting payments daily from 7:30 a.m. to 4:30 p.m. The current bills will reflect the billing period as Sept. 12-Oct. 9. Utility bills will be sent out this week covering service prior to the storm. Usage will be estimated. Base rates will be reduced for the subsequent billing cycle. If actual usage readings are less than the amount estimated, credits will be applied.

While the City of Parker has restored water service throughout the city, a boil water advisory remains in effect for drinking or cooking until further notice. If you see any water leaking from any pipes or damaged structures, please report it to any passing city employee or police officer.

If you are approached by a roofing company, they must be licensed in the state of Florida and must pull a permit for repairs. Beware of unlicensed or unscrupulous businesses. For more information, refer to the Builder Services    video on YouTube.

City of Callaway

· City Hall is not open. Citizens can obtain information at the Fire Department (252 N. Star Avenue) or Public works (324 S. Berthe Avenue).    

· All city limit residents should have water.

· Callaway is still under a boil water notice.

· Residential trash will be picked up by your contracted trash hauler.    

· Residents can help expedite debris removal by separating debris at the curbside into four categories:

o Wood (trees, construction wood – plywood, timbers, etc.)

o Non-wood construction debris – drywall, plumbing, wiring, etc.

o Metal – flashing, tin, aluminum, etc.

o Appliances

 When placing debris curbside, do not place it over the water meter.              

· Distribution of food, water and personal items can be found at various locations along Hwy 22 and Tyndall Pkwy.

· Residents are urged to turn off the breakers in their electrical panels until power is restored. When power is restored, gradually turn on the breakers to prevent surges.

· Assume all downed power lines are “hot” and avoid coming into contact with them.

· Beach Midway Medical Express free clinic, Gore Park at the end of Beaulah Avenue, 8 a.m. – 5 p.m.

· Construction Repair Permits can be acquired in the Planning Building behind City Hall. All permit fees have been waived at this time. No new construction permits are being issued; repair permits only. 7 a.m. – 5:30 p.m., seven (7) days per week until further notice. 

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